Privacy & Data

Privacy Policy

How we collect, use and protect the business information you share with us.

This policy explains what information chinese-equipment.com, operated by Xiamen Jingwei Technology Co., Ltd., collects when you use this website, why we collect it and how we keep it safe. We collect the minimum needed to quote, supply and support industrial machinery — nothing more.

Information We Collect

  • Contact details you submit. Name, company, email, phone, country and the requirements you type into an enquiry or quotation form.
  • Technical information. Drawings, wire lists, terminal part numbers and specifications you send us to prepare a machine proposal.
  • Transaction data. Order history, shipping address and the documents needed to fulfil a purchase.
  • Technical data. IP address, browser type, pages visited and referring URL, collected in aggregate to keep the site working and secure.

Why We Use It

  • Prepare and send the quotation you asked for
  • Configure, produce, pack and ship your machine
  • Provide warranty service, spare parts and technical support
  • Meet export, customs and tax obligations in China and abroad
  • Improve the website and respond to enquiries faster
  • Send product or industry updates — only where you have opted in

We do not sell, rent or trade your personal information. We do not use your technical drawings for any purpose other than quoting and producing your order.

When Information Is Shared

To deliver a machine we sometimes must pass limited details to third parties, strictly on a need-to-know basis:

  • Manufacturing partner. The model and technical requirements needed to build your machine.
  • Freight forwarder / courier. Consignee name, address and contact number for delivery.
  • Banks and payment providers. Only what is required to process the transaction.
  • Authorities. Where export or customs law requires disclosure.

How We Protect Your Data

  • Encrypted transmission. The website runs over HTTPS; form submissions are encrypted in transit.
  • Restricted access. Customer records and drawings are available only to staff who need them to serve you.
  • Retention limits. Enquiry data is kept while your project is active and for the period required by Chinese accounting and export law, then deleted.
  • No sensitive data requested. We never ask for ID numbers, full card numbers or health information through this website.

Cookies

This site uses a small number of cookies and local storage entries to keep your language selection, remember your shopping cart and measure anonymous traffic statistics. You can block or delete cookies in your browser settings; the catalogue remains readable, but the cart and language preference will no longer persist between visits.

Your Rights

  • Access. Ask what personal data we hold about you.
  • Correction. Ask us to fix inaccurate or incomplete details.
  • Deletion. Ask us to delete your data where no legal obligation requires us to keep it.
  • Opt-out. Unsubscribe from marketing messages at any time.

Requests are handled by our export team and answered within a reasonable period. Where local law gives you stronger rights — for example under the EU GDPR — we will honour those as well.

International Transfers

Our business operates from China and our service providers may store data in other jurisdictions. Where personal data leaves your country, we take reasonable steps to ensure it continues to receive an appropriate level of protection.

Changes to This Policy

We may update this policy as our services or the law change. The version published on this page is the one that applies. Material changes will be reflected in the effective date shown at the top of the page.

Still have a question?

Send us your wire specification and target output — our engineers reply within one business day.